FAQs

Frequently Asked Questions

If possible, leave the gasket mounted on the door. Measure the distance from corner to corner across the top and then measure from corner to corner along the side. When you order, specify these as outside (OD) dimensions. Example: 22-½ x 25-¾ OD.

If possible, leave the gasket mounted on the door. Measure the distance from corner to corner across the top and then measure from corner to the gasket bottom tip along the side. When you order, specify these as outside (OD) dimensions showing the three sides. Example: 73-⅛ x 38-¼ x 73-⅛ OD.

The profile is the view looking at the cut end of a gasket showing it’s specific design.

Santoprene™is a trademarked brand for a polymer product which is different from PVC. It provides a wider temperature range and is resistant to chemical and citrus-based cleaners.

To prolong the life of your refrigerator gaskets, they should be cleaned on a regular basis. Follow these simple steps: How to Clean Your Refrigerator Gaskets.

Snap-in gaskets have a smaller single-winged dart. Push-in gaskets usually have a longer, multiple wing dart, and/or thicker dart.

Custom orders are shipped between 1-3 workdays. Larger or bulk orders may vary.

Orders for stock items are shipped within 24 hours.

We automatically ship via UPS Ground or Air service. If you prefer, we can provide shipment via FedEx as an alternative. LTL (truck) shipments are given to a variety of the most reliable and reasonably priced carriers. Customers can request a specific carrier at any time. We can ship prepaid or collect to our customer’s carrier account.

Orders are confirmed automatically via email. If you did not receive one, check your spam filter and change your security level (or settings) to accept our correspondence.

When an order is shipped, you will receive an invoice from us via email. The yellow field at the bottom of the invoice will contain your tracking number which can be checked on the carrier’s website.

 

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